Privacy Policy

Information We Collect

Personal Information

When you register for our wildlife photography courses or use our platform services, we collect personal information including your name, email address, postal address, phone number, and payment details. This information helps us deliver our educational services and communicate with you about your learning journey.

Technical Information

We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and browsing patterns. This data helps us improve our platform's performance and user experience. We also use cookies and similar technologies to remember your preferences and provide personalised content.

Educational Content Data

As you progress through our wildlife photography courses, we track your learning progress, assignment submissions, and interaction with course materials. This information allows us to provide feedback, assess your development, and improve our educational offerings.

How We Use Your Information

Your personal information serves several important purposes within our educational platform. We use this data to deliver our wildlife photography courses, process enrolments, and provide ongoing support throughout your learning experience.

• Delivering course content and tracking your educational progress
• Processing payments and managing your account access
• Communicating important updates about courses and platform changes
• Providing technical support and responding to your inquiries
• Improving our educational content based on user engagement patterns
• Sending relevant information about new courses and wildlife photography opportunities

Data Storage and Security

We implement robust security measures to protect your personal information from unauthorised access, alteration, or disclosure. Your data is stored on secure servers with encryption protocols, regular security audits, and access controls that limit who can view your information.

Storage Locations

Your personal data is primarily stored on servers located within Australia, ensuring compliance with Australian privacy regulations. When we use international service providers for specific technical functions, we ensure they meet equivalent privacy protection standards.

Data Retention

We retain your personal information for as long as necessary to provide our educational services and meet legal requirements. Course progress data is typically maintained for seven years after course completion, while basic account information may be kept for ongoing communication purposes unless you request deletion.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. We're committed to helping you exercise these rights and maintaining transparency about how your data is handled.

• Request access to the personal information we hold about you
• Correct inaccurate or outdated information in your profile
• Request deletion of your personal data, subject to legal retention requirements
• Object to certain types of data processing or marketing communications
• Request data portability for information you've provided to us
• Lodge complaints about our privacy practices with relevant authorities

To exercise any of these rights, simply contact our privacy team using the details provided below. We'll respond to your request within 30 days and work with you to address any concerns about your personal information.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalised content. These small data files help us remember your preferences, analyse website traffic, and improve our platform's functionality.

Types of Cookies We Use

Essential cookies ensure basic website functionality and cannot be disabled without affecting your ability to use our platform. Analytics cookies help us understand how visitors interact with our content, while preference cookies remember your settings and customisation choices.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features. We respect your choices and provide clear information about which cookies are active on your device.

Third-Party Services

We work with carefully selected third-party providers to deliver specific aspects of our educational services. These partnerships include payment processing, email communications, and technical infrastructure support.

All third-party providers are required to maintain privacy standards equivalent to our own and are bound by confidentiality agreements. We regularly review these relationships to ensure your data remains protected throughout our service delivery chain.

Changes to This Policy

We periodically review and update this privacy policy to reflect changes in our services, legal requirements, or industry best practices. When significant changes occur, we'll notify you through email or prominent website notices.

Minor updates may be posted directly to this page with updated revision dates. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

This privacy policy was last updated on March 15, 2025 and reflects our current data handling practices.

Contact Information

If you have questions about this privacy policy, need to exercise your privacy rights, or want to discuss how we handle your personal information, our privacy team is here to help.

We're committed to addressing your privacy concerns promptly and transparently. Whether you're seeking clarification about our data practices or need assistance with your account privacy settings, don't hesitate to reach out.